Reviews

8.8
Review score

Score Breakdown

Cleanliness
9.0
Comfort
9.0
Property location
8.6
Facilities
8.8
Staff
8.8
Value
8.8

Reviews

    Victor Stocco
    br

    Review score

    8.8
    24 May 2018
    There are no comments available for this review.
    Lotte
    nl

    Review score

    10
    23 May 2018

    The best!

    If i have to say one thing, it is the television. Not great at receiving channels and not much channels to choose from. But, you’re not at Rio to watch tellie, so really no biggie..
    Staff is very nice and helpfull, especially at the reception desk. The hotel is nearby two metrostations and every ‘must see’ attraction is also nearby and easy to travel. Room was clean. Breakfast (incl) was great, much to choose, and ordered food was fresh made.
    Angela
    gb

    Review score

    10
    11 May 2018

    Great experience-wonderful staff

    The only downside was that the room looked out onto a brick wall but we were hardly in the room anyway
    This is an excellent hotel and I would highly recommend it. The breakfast offering was great. All the staff could not do enough to help us and the hotel is well placed for the beach and sights. The beds were very comfy and the rooms were cleaned and towels changed every day
    Victor Stocco
    br

    Review score

    9.2
    2 May 2018
    There are no comments available for this review.
    Kerem
    tr

    Review score

    9.2
    24 April 2018

    Would gladly go back

    Helpful English-speaking front desk staff, renovated and clean rooms, comfy beds, fast wifi, good breakfast and location (between 2 metro stations and a short walk from Flamengo beach). We had some plumbing problems and they immediately offered a room change which I always prefer rather than waiting for maintenance.
    Olivia
    gb

    Review score

    10
    23 April 2018
    There are no comments available for this review.
    Naomi
    gb

    Review score

    10
    11 April 2018
    There are no comments available for this review.
    Naomi
    gb

    Review score

    10
    5 April 2018
    There are no comments available for this review.
    Evgenii
    ru

    Review score

    5.0
    3 April 2018
    The staff, especially red guy, was very rude and seemed that he is not professional in his position. When I asked something he answered with disgust.
    Room was nice.
    gb

    Review score

    9.6
    20 March 2018
    There are no comments available for this review.
    us

    Review score

    10
    18 March 2018
    There are no comments available for this review.
    Remi Nentwig
    gb

    Review score

    9.2
    18 March 2018
    Location
    Very high standard penthouse
    Zeana
    dk

    Review score

    10
    16 March 2018

    A must place to stay

    The staff was amazing and so helpful. The location is really good.
    NSequeira
    nl

    Review score

    8.8
    13 March 2018
    nothing to add, it was a good experience
    Location was great!
    Nelma
    gb

    Review score

    10
    11 March 2018

    I am very happy 😃 thank you very much 🤩🤩

    I love it 😍
    Very good, I’m very happy. 🤩🤩
    Emily Jarvis
    au

    Review score

    9.6
    9 March 2018
    Nothing
    Clean comfortable friendly staff
    ALEXIS
    br

    Review score

    9.2
    4 May 2018
    There are no comments available for this review.
    ALEXIS
    br

    Review score

    9.2
    4 April 2018
    There are no comments available for this review.
    gb

    Review score

    7.1
    13 March 2018
    The room description stated - "landmark view." - I was fooled by this term - the only veiw from window was of something on three sides under construction - in other words a building site. Very naughty by "Booking.Com" accepting this term. The room was in fact very claustrophobic and dark. I feel as though I have been conned.
    Location - security - pleasant staff
    Moritz
    de

    Review score

    2.9
    13 March 2018

    NEVER AGAIN

    On arrival the hotel wasn't accessible, because the street was blocked. The hotel didn't give any information about this. At the reception on arrival the receptionist was very rude and loud. The room was a connected room and very loud, due to people consuming drugs and having an orgy in it. Asked the reception to help me and relocate me in an other room. Receptionist yelled at me that he can't do anything about it and hang up. The door handle of the bathroom was broken, so I had to fix it. Shampoo/Showergel container was empty. Only got filled up next day. I asked to talk to the hotel management and was told it wasn't possible. So I wrote a complaint to the hotel management. No response! NEVER AGAIN.
    The juices at breakfast were not sweetened. Which is a big plus. They tasted natural.
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